Our Privacy
Policy

Our Privacy
Policy

Our Privacy
Policy

At Semplicelabs know that you expect privacy and security when it comes to information that personally identifies you and allows you to be individually contacted ("Personal Information").

At Semplicelabs know that you expect privacy and security when it comes to information that personally identifies you and allows you to be individually contacted ("Personal Information").

At Semplicelabs know that you expect privacy and security when it comes to information that personally identifies you and allows you to be individually contacted ("Personal Information").

What information we collect

For visitors of our website we collect anonymous and aggregated information on which pages have been viewed so we can improve our website. We collect this data with Google Analytics (see more below).

For subscribers of our newsletter we only collect your first name and your email address after you've successfully subsribed to our list yourself.

For buyers of our product, we collect basic information such as your email, full name, address and billing information which we're lawfully required to collect in order to do a business transaction with you. Your email address is collected so we can send you the requested product. We do NOT record any credit card information or bank details.

Legal Basis

Data is only collected due to contractual reasons. In order for us to provide you a service & product we must ask you for some personal information.

Use of Data

The data we collect is only used for the following:

a.) We collect your email address to send you the requested product & order confirmation.
b.) We collect your email address to send you important updates of the requested product.
c.) We collect your name & billing address to fulfil our legal and financial obligations as well as send you an invoice so you can fulfil yours.

Your personal information is not shared or sold. We do not run ads on our website.

Cookies

We use only a few cookies on our website to improve your experience. Cookies basically record anonymous session information on the device you're using to access our website. You can easily remove or block cookies via your browser preferences and our website would still function as it is. We use cookies to improve our overall sites performance, such as cookies from Google Analytics, WebType, Bento and Convertkit. We also use cookies to make sure that if you add something to our shopping cart, it would stay there in case you want to come back to our website.

Datastorage

Semplicelabs GmbH only stores the most necessary information. We use third party vendors and hosting partners in order to provide a secure infrastructure and environment. Below you can find a list of services we use to collect & store our data:

Google Analytics - We use Google Analytics to collect and store anynymous data about our website traffic  so we can improve the experience in the future.

Bento - We use Bento to collect anymous data about our website traffic so we can improve the experience in the future. 

SendOwl - We use SendOwl as a payment gateway. SendOwl basically helps us facilitate the sale between you the customer, and us as the seller.

PayPal - We use PayPal as a payment gateway that enables you to use your PayPal account to purchase a product from us.

Stripe - We use Stripe as a payment gateway that enables you to use your credit card to purchase a product from us. We do not store your credit card information.

Amazon Hosting - We use Amazon AWS Services to host our website. We do not use AWS to store any of our customers personal information.

Retention and Withdrawal

For newsletter subscriber: We only retain your name and email address as long as your subscription with us is active. You can unsubscribe at any time.

For customers: We retain your personal information only for contractual and legal reasons (for example, we are legally required to keep certain information on record for tax reasons)

Of course, at any time you can contact us and ask us for the deletion of your personal information and we do everything in our power (as legally possible) to delete data we've collected.


Protecting your information

The information we receive from you is protected against unauthorized access once we receive it. We limit the access to your information to employees who have a business reason for accessing it. When collecting financial information from you, we use secure socket layer software (SSL). 

Disclosure

We will not sell or distribute your Personal Information except to provide products or services you have requested, when we have permission, or it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. Business transfers If Semplicelabs, or substantially all of its assets were acquired, or in the unlikely event that we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Semplicelabs may continue to use the Personal Information as set forth in this policy.

Amendments

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Product after such changes have been first posted. Questions on our privacy policy can be directed to hello@semplice.com

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Built with pride. Made with Semplice. Copyright 2010-2018 by Semplice™

Built with pride. Copyright 2010-2017 by Semplice™